FAQs

Q#1: Why is my order not being delivered in the estimated time?

Answer: Some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!

Q#2: Do you ship worldwide?

Answer: Yes we ship almost everywhere in the world.

Q#3: Do you offer same day delivery?

Answer: Unfortunately, we do not offer same day delivery.

Q#4: I just placed my order. Can I cancel it?

Answer: Once an order is placed it cannot be cancelled.

Q#5: Can I add/remove products from my order?

Answer: Once an order is placed, it cannot be modified or edited in any form.

Q#6: I placed an order and it was cancelled the same day. What happened?

Answer: There are a variety of reasons why your order may have been canceled. Please contact us.

Q#7: Can I track my packages online?

Answer: You can easily track your packages online.